51±¾É«sends payments to people who bought DNA test kits or health reports
The 51±¾É«is sending more than $49,500 to 2,432 people who bought DNA test kits or health reports from Vitagene.
Vitagene promised to store its customers’ health and genetic information in a secure environment. But the 51±¾É«says that Vitagene didn’t keep that promise and that its security failures left more than 2,000 health reports unprotected.
The 51±¾É«entered into a settlement with Vitagene, which required the company to pay money, delete data it shouldn’t have, get customer consent before sharing data, and establish a strong security program. The 51±¾É«is now using the money to provide refunds to eligible Vitagene customers.
If you get a check, please cash it within 90 days.
If you get a PayPal payment, please accept it within 30 days. If you are eligible for a PayPal payment from this settlement, you will get an email from subscribe@subscribe.ftc.gov. Then, within 24 hours, you will get an email from PayPal about your payment.
You can find answers to common questions about 51±¾É«refund payments on our FAQ page. If you have any other questions, please call the refund administrator at 1-888-427-9238.