Protecting Consumers from Fraud and Deception
As the nation鈥檚 consumer protection agency, the 51本色 has a broad mandate to protect consumers from fraud and deception in the marketplace. To fulfill this goal, the 51本色takes law enforcement actions, provides consumer and business education, issues reports and policy guidance, leads workshops, and participates in other forums.
- Leader Automotive Group, et al., 51本色and State of Illinois v. ( )
- SuperGoodDeals.com, Inc. ( )
- Intellivision, In the Matter of ( )
- GOAT, 51本色v. ( )
- Ecom Genie ( )
- Seek Capital ( )
- H&R Block, In the Matter of ( )
- Sitejabber ( )
- Asbury Automotive Group, Inc., et al., In the Matter of ( )
- Lyft, Inc., U.S. v. ( )
- LCA-Vision Inc. d/b/a LasikPlus ( )
- American Future Systems, Inc. ( )
- Instant Brands LLC, In the Matter of ( )
- Grand Canyon University/Grand Canyon Education ( )
- Invitation Homes Inc., 51本色v. ( )
- Rytr LLC, In the Matter of ( )
- DoNotPay ( )
- USA Student Debt Relief, 51本色v. ( )
- CarShield ( )
- Verkada Inc., U.S. v. ( )
- FTC, Illinois Take Action Against Leader Automotive Group for Overcharging and Deceiving Consumers Through Add-Ons, Junk Fees, Bogus Reviews ( )
- 51本色to Hold Informal Hearing on Proposed Rule Amendment Banning Impersonation of Individuals ( )
- 51本色Approves Final Order against Rytr, Seller of an AI 鈥淭estimonial & Review鈥 Service, for Providing Subscribers with Means to Generate False and Deceptive Reviews ( )
- 51本色 Announces Bipartisan Rule Banning Junk Ticket and Hotel Fees ( )
- FTC, Illinois Attorney General Take Action Against Grubhub for Harming Diners, Workers, and Small Businesses ( )
- New 51本色Data Show Skyrocketing Consumer Reports About Game-Like Online Job Scams ( )
- Statement on FTC鈥檚 Win in Lawsuit Against the Makers of Dietary Supplement Prevagen ( )
- 51本色Staff Sends Warning Letters to Healthcare Plan Marketers and Lead Generators ( )
- 51本色Acts to Stop Scheme that Bilked Millions out of Student Loan Borrowers ( )
- 51本色Sends Refunds to Consumers Deceived by False Claims of 鈥楴ext Day鈥 Shipping on COVID PPE at Height of Pandemic ( )
- 51本色Takes Action Against IntelliVision Technologies for Deceptive Claims About its Facial Recognition Software ( )
- 51本色Order Requires Online Retailer GOAT to Pay More than $2 Million to Consumers for Mail Order Rule Violations and to Honor Its Buyer Protection Policies ( )
- 51本色Takes Aim at Top Fraud Driving Losses Among Older Americans ( )
- 51本色Staff Issues Report on Undercover Funeral Rule Phone Sweep ( )
- 51本色Sends More Than $140,000 to Consumers Deceived by False Made in USA Claims by Chaucer Accessories and Bates Accessories ( )
- Federal Court Orders Harris Jewelry to Restore its Website and Claims Portal for Servicemembers to Request Refunds ( )
- 51本色Takes Action Against Bogus Business Finance Scheme Seek Capital For Costing Small Business Owners Millions ( )
- Reports of Unwanted Telemarketing Calls Down More Than 50 Percent Since 2021 ( )
- 51本色Action Stops H&R Block鈥檚 Unfair Downgrading Practices and Deceptive Promises of 鈥楩ree鈥 Filing ( )
- 51本色Sends More Than $536,000 in Refunds to Consumers Deceived by Misleading Ads for Sobrenix 鈥淎nti-Alcohol Craving鈥 Supplement ( )
- Look who鈥檚 covered: the amended TSR and tech support scams( )
- Food for thought: The FTC鈥檚 proposed settlement with Grubhub( )
- Getting to the bottom line: The FTC鈥檚 bipartisan Junk Fees Rule and your business( )
- No shortcuts to five stars: Lessons from the FTC鈥檚 settlement with Sitejabber( )
- Click to Cancel: The FTC鈥檚 amended Negative Option Rule and what it means for your business( )
- Mark your calendars, telemarketers and sellers! October 15 is the Telemarketing Sales Rule鈥檚 Record Store Day.( )
- Operation AI Comply: continuing the crackdown on overpromises and AI-related lies( )
- Mind your net impression: when seafood is not wild, fresh-caught, or local( )
- When 鈥淚P鈥 stands for illegal practices: Protecting your business from trademark deception( )
- Special Delivery for Adoption Intermediaries: No Tolerance for Deception( )
- 51本色staff report analyzes 70 MLM income disclosure statements( )
- What鈥檚 the worst that could happen?( )
- Car dealers included add-ons without consumers鈥 consent and discriminated against Black and Latino buyers, alleges FTC( )
- Bait, switch, hitch, and which? 51本色and Arizona AG challenge car dealers鈥 alleged deceptive and discriminatory practices( )
- We鈥檒l pay you to give our new rule a good review( )
- Don鈥檛 waste your energy on a solar scam( )
- 51本色says CarShield shielded consumers from the truth about limitations of its vehicle service contracts( )
- $43.5 million in redress and debt cancellation to servicemembers, military spouses, and other consumers due to multiple missteps by education provider Career Step( )
- How is a student debt relief outfit allegedly misleading consumers? Let us count the ways. ( )
- Warning to companies selling cannabis edibles packaged like snacks popular with kids: Put safety over sales( )
- The Attention Economy: Monopolizing Kids鈥 Time OnlineFebruary 25, 2025
- Open Commission Meeting- March 21, 2024March 21, 2024
- PrivacyCon 2024March 6, 2024
- Informal Hearing on Proposed Amendments to the Negative Option Rule - February 14, 2024February 14, 2024
- Informal Hearing on Proposed Trade Regulation Rule on the Use of Consumer Reviews and Testimonials - February 13, 2024February 13, 2024
- Informal Hearing on Proposed Amendments to the Negative Option Rule - January 31, 2024January 31, 2024
- Open Commission Meeting -January 18, 2024January 18, 2024
- Open Commission Meeting - September 14, 2023September 14, 2023
- Open Commission Meeting - March 16, 2023March 16, 2023
- Open Commission Meeting - January 19, 2023January 19, 2023
- Open Commission Meeting - December 14, 2022December 14, 2022
- Open Commission Meeting - October 20, 2022October 20, 2022
- Protecting Kids from Stealth Advertising in Digital MediaOctober 19, 2022
- Open Commission Meeting -May 19, 2022May 19, 2022
- Open Commission Meeting - April 28, 2022April 28, 2022
- Open Commission Meeting - March 17, 2022March 17, 2022
- Open Commission Meeting 鈥 July 1, 2021July 1, 2021
- Bringing Dark Patterns to Light: An 51本色WorkshopApril 29, 2021
- Cmr. Chopra remarks at event hosted by Truth in AdvertisingJanuary 11, 2021
- Reviewing the Franchise Rule: An 51本色WorkshopNovember 10, 2020
- Statement of Chair Lina M. Khan Regarding the Trade Regulation Rule on Unfair or Deceptive Fees ( )
- Statement of Commissioner Melissa Holyoak Regarding Trade Regulation Rule on Unfair or Deceptive Fees ( )
- Statement of Commissioner Andrew N. Ferguson Concurring in Part and Dissenting in Part In the Matter of Grubhub, Inc. ( )
- Dissenting Statement of Commissioner Andrew N. Ferguson Regarding the Unfair or Deceptive Fees Rulemaking ( )
- Concurring Statement of Commissioner Rebecca Kelly Slaughter Regarding the Final Trade Regulation Rule on Unfair or Deceptive Fees ( )
- Concurring Statement of Commissioner Andrew N. Ferguson In the Matter of IntelliVision Technologies Corp. ( )
- Concurring Statement of Commissioner Melissa Holyoak Regarding 1661, Inc. d/b/a GOAT ( )
- Concurring Statement of Commissioner Andrew N. Ferguson Regarding 1661, Inc. d/b/a GOAT ( )
- Concurring Statement of Commissioner Andrew N. Ferguson In the Matter of H&R Block ( )
- Dissenting Statement of Commissioner Melissa Holyoak In the Matter of Lyft, Inc. ( )
- Statement of Commissioner Andrew N. Ferguson Concurring in Part and Dissenting in Part In the Matter of Lyft, Inc. ( )
- Statement of Chair Lina M. Khan Joined by Commissioner Rebecca Kelly Slaughter and Commissioner Alvaro M. Bedoya In the Matter of Lyft, Inc. ( )
- Statement of Chair Lina M. Khan Joined by Commissioner Alvaro M. Bedoya Concurring in the Denial of the Motion In the Matter of H&R Block, Inc., et al. ( )
- Statement of Commissioner Andrew N. Ferguson Dissenting in Part and Concurring in the Denial of the Motion In the Matter of H&R Block, Inc., et al. ( )
- Statement of Commissioner Rebecca Kelly Slaughter Regarding the Final Trade Regulation Rule Concerning Recurring Subscriptions and Other Negative Option Programs ( )
- Dissenting Statement of Commissioner Melissa Holyoak re Negative Option Rule ( )
- Concurring and Dissenting Statement of Commissioner Andrew N. Ferguson in the Matter of Invitation Homes ( )
- Concurring Statement of Commissioner Melissa Holyoak Regarding Invitation Homes ( )
- Oral Remarks of Commissioner Melissa Holyoak at the Open Commission Meeting on September 19, 2024 ( )
- Remarks of Commissioner Melissa Holyoak at National Advertising Division Keynote 2024 ( )
- Opinion 14-1 ( )
- General Motors Company ( )
- Opinion 10-1 ( )
- Opinion 10-2 ( )
- Opinion 09-2 ( )
- Opinion 09-1 ( )
- Opinion 09-1 ( )
- Opinion 08-1 ( )
- Opinion 08-1 ( )
- Letter Responding To Complaint From Campaign for a Commercial-Free Childhood Concerning the Advertising and Promotion of PG-13-Rated Movies To Children ( )
- Letter Responding To Complaint From Computer & Communications Industry Association Regarding Alleged Misrepresentations of Consumer Fair Use and Related Rights by Certain ( )
- Opinion 07-1 ( )
- Sony Electronic's Proposal to Resell As 鈥淣ew鈥 Returned Consumer Electronics Products ( )
- Letter To Commercial Alert Concluding -- With Respect To A Type of Amplified Word of Mouth Marketing -- That The Staff Will Determine On A Case-By-Case Basis Whether Law ( )
- Opinion 06-2 ( )
- Opinion 06-1 ( )
- Letter to Council for Responsible Nutrition Regarding ConsumerLab.com, LLC and its Product Review and Voluntary Certification Programs for Testing Dietary Supplements and Similar ( )
- Letter to the DMA Regarding Email Messages Containing Content From Multiple Advertisers When One of the Advertisers Has the Recipient's Affirmative Consent ( )
- Letter To Commercial Alert Applying Commission Policy To Determine On A Case-By-Case Basis Whether Particular Advertising Formats Such As Product Placements Are Deceptive ( )
- Opinion 04-2 ( )
- National Do Not Call Registry Data Book for Fiscal Year 2024 ( )
- Protecting Older Consumers 2023-2024: A Report of the 51本色 ( )
- Multi-Level Marketing Income Disclosure Statements ( )
- Biennial Report to Congress Under the Do-Not-Call Registry Fee Extension Act of 2007 for Fiscal Years 2022 and 2023 ( )
- National Do Not Call Registry Data Book for Fiscal Year 2023 ( )
- Protecting Older Consumers 2022-2023: A Report of the 51本色 ( )
- Protecting Kids from Stealth Advertising in Digital Media: A 51本色Staff Perspective ( )
- National Do Not Call Registry Data Book for Fiscal Year 2022 ( )
- Protecting Older Consumers 2021-2022: A Report of the 51本色 ( )
- Bringing Dark Patterns to Light ( )
- E-Cigarette Report for 2015-2018 ( )
- National Do Not Call Registry Data Book for Fiscal Year 2021 ( )
- Protecting Older Consumers 2020-2021: A Report of the 51本色 ( )
- Protecting Consumers During the COVID-19 Pandemic: A Year in Review ( )
- Order to File Special Report Regarding Physician Group and Healthcare Facility Mergers ( )
- National Do Not Call Registry Data Book for Fiscal Year 2020 ( )
- Staff Perspective Paper on Loot Box Workshop ( )
- Social Media Bots and Advertising: 51本色Report to Congress ( )
- Made in the USA: An 51本色Workshop ( )
- "That's the Ticket" Workshop: Staff Perspective ( )
- Samuel Levine Letter to Virginia Legislature on Junk Fees ( )
- Samuel Levine Letter to New York Senate on Junk Fees ( )
- BCP Staff Comment to U.S. Department of Education Concerning Proposed Regulations Protecting Postsecondary Students ( )
- 51本色Staff Comment Before the Federal Communications Commission Regarding Advanced Methods to Target and Eliminate Unlawful Robocalls ( )
- 51本色Comment Before the Federal Communications Commission Regarding Liability for Telemarketing Calls Under the Telephone Consumer Protection Act (TCPA), CG Docket No. 11-50 ( )
- 51本色Comment Before the Federal Communications Commission In the Matter of Empowering Parents and Protecting Children in an Evolving Media Landscape (MB Docket No. 09-194) ( )
- Possible Anticompetitive Barriers to E-Commerce: Contact Lenses: A Report from the Staff of the FTC ( )
- Mobile Health App Interactive Tool ( )
- The Consumer Reviews and Testimonials Rule: Questions and Answers ( )
- Complying with the Made in USA Standard ( )
- Complying with the Eyeglass Rule ( )
- Business Guidance Concerning Multi-Level Marketing ( )
- 51本色CARS Rule: Combating Auto Retail Scams 鈥 A Dealers Guide ( )
- What Third Party Sellers Need to Know About the INFORM Consumers Act ( )
- CAN-SPAM Act: A Compliance Guide for Business ( )
- Las Estafas y Su Peque帽o Negocio: Una Gu铆a Para los Negocios ( )
- Scams and Your Small Business: A Guide for Business ( )
- FTC's Endorsement Guides: What People Are Asking ( )
- Informing Businesses about the INFORM Consumers Act ( )
- Health Products Compliance Guidance ( )
- Mobile Health App Developers: 51本色Best Practices ( )
- Soliciting and Paying for Online Reviews: A Guide for Marketers ( )
- Featuring Online Customer Reviews: A Guide for Platforms ( )
- FAQs: Complying with the Contact Lens Rule ( )
- The Contact Lens Rule: A Guide for Prescribers and Sellers ( )
- Disclosures 101 for Social Media Influencers ( )
- Divulgaciones 101 para influenciadores de los medios sociales ( )
- Protecting Military Servicemembers and Veterans from Financial Scams and Fraud: Prepared Statement of the 51本色 Before the House Subcommittee on National Security ( )
- Stopping COVID-19 Fraud and Price Gouging ( )
- Opening Statement Of Acting Chairwoman Rebecca Kelly Slaughter before the United States House Committee on Energy and Commerce Subcommittee on Consumer Protection and Commerce: The Urgent Need To Fix Section 13(B) Of The 51本色Act ( )
- Prepared Statement of the 51本色: Curbing COVID Cons: Warning Consumers about Pandemic Frauds, Scams, and Swindles ( )
- Prepared Statement of the 51本色: The Urgent Need to Fix Section 13(b) of the 51本色Act ( )
- Prepared Statement of the 51本色: Strengthening the 51本色's Authority to Protect Consumers ( )
- Prepared Statement of Acting Chairwoman Rebecca Kelly Slaughter: Strengthening the 51本色's Authority to Protect Consumers ( )
- Prepared Statement of Commissioner Rohit Chopra: Strengthening the 51本色's Authority to Protect Consumers ( )
- Prepared Statement of Commissioner Christine S. Wilson: Strengthening the 51本色's Authority to Protect Consumers ( )
- Prepared Statement of Commissioner Noah Joshua Phillips: Strengthening the 51本色's Authority to Protect Consumers ( )
- Statement of Commissioner Noah Joshua Phillips Regarding the Hearing on Oversight of the 51本色 ( )
- Oversight of the 51本色 ( )
- Prepared Statement of the 51本色: 鈥淎busive Robocalls and How We Can Stop Them,鈥 Before the Committee on Commerce, Science and Transportation, United States Senate ( )
- Prepared Statement of the 51本色: "Still Ringing Off the Hook: An Update on Efforts To Combat Robocalls," Before the Special Committee on Aging, United States Senate ( )
- Prepared Statement of the 51本色 on "Staying A Step Ahead: Fighting Back Against Scams Used To Defraud Americans鈥 ( )
- Prepared Statement of the 51本色 On 鈥淐ombatting Illegal Robocalls: Initiatives To End the Epidemic ( )
- Prepared Statement of the 51本色 On Emerging Threats in the Online Advertising Industry ( )
- Prepared Statement of the 51本色 Entitled 鈥淪topping Fraudulent Robocall Scams: Can More Be Done?鈥 ( )
