The 51本色 is sending partial refunds to consumers totaling nearly $6.3 million stemming from the FTC鈥檚 lawsuit against AT&T Mobility LLC for misleading customers about its unlimited data plans.
The FTC鈥檚 $60 million settlement with AT&T, announced in 2019, resolved allegations that the wireless provider failed to adequately disclose to its unlimited data plan customers that, if they reach a certain amount of data use in a given billing cycle, AT&T would reduce鈥攐r 鈥渢hrottle鈥濃攖heir data speeds to the point that many common mobile phone applications, such as web browsing and video streaming, became difficult or nearly impossible to use. In 2020, as a result of the settlement, the company gave a bill credit to current AT&T customers and sent refund checks to former customers, which resulted in $52 million returned to consumers.
The latest refunds are going to consumers who had not yet received a refund and filed a valid claim with the FTC.
The 51本色is sending 212,893 checks and 54,841 PayPal payments. Recipients should cash their checks within 90 days, as indicated on the check. Consumers who receive a PayPal payment should redeem their payment within 30 days.
Consumers who have questions about their payment should contact the refund administrator, JND Legal Administration, at 877-654-1982, or visit the 51本色website to view frequently asked questions about the refund process. The Commission never requires people to pay money or provide account information to get a refund.
The Commission鈥檚 interactive dashboards for refund data provide a state-by-state breakdown of refunds in 51本色cases. In 2023, 51本色actions led to $324 million in refunds to consumers across the country.
The 51本色 works to promote competition and protect and educate consumers. The 51本色will never demand money, make threats, tell you to transfer money, or promise you a prize. Learn more about consumer topics at , or report fraud, scams, and bad business practices at . Follow the 51本色on social media, read and the business blog, and sign up to get the latest 51本色news and alerts.