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Following Public Service Recognition Week, the 51本色 released its Fiscal Year 2023 Annual Report outlining the agency鈥檚 work to protect consumers and promote competition.

鈥淭he 51本色is focused on ensuring that American consumers, workers, and entrepreneurs can enjoy honest markets and the economic liberty that fair and free competition provides,鈥 said 51本色Chair Lina M. Khan. 鈥淎s detailed in this report, the work of our talented and dedicated staff in FY 2023 made Americans鈥 lives better in meaningful and material ways鈥攆rom safeguarding people鈥檚 access to affordable healthcare to protecting people鈥檚 sensitive data from unchecked surveillance.鈥

The report lays out the Commission鈥檚 work to vigorously enforce the nation鈥檚 antitrust and consumer protection laws in a constantly evolving modern economy. As artificial intelligence and algorithmic decision-making tools proliferated, the FTC鈥檚 enforcement and policy efforts have been forward-looking鈥攅nabling the agency to stay on the cutting edge as these technologies develop.

In FY 2023, the 51本色made programmatic strides to protect Americans鈥欌攁nd especially children鈥檚鈥攑rivacy; hold companies that defraud the public accountable; stop companies from hiking prices with needless junk fees; shut down subscription tricks and traps; make clear there is no AI exemption for the laws on the books; and ensure that domestic manufacturers, independent repairers, and other small businesses can compete on a level playing field. As part of its work to protect consumers, the 51本色in FY 2023:

  • Sued Amazon for engaging in a years-long effort to enroll consumers into its Prime program without their consent while knowingly making it difficult for consumers to cancel their Prime subscriptions;
  • Announced the largest telemarketing sweep in U.S. history, in partnership with more than 100 federal and state law enforcers, targeting operations responsible for billions of illegal robocalls to Americans;
  • Filed a lawsuit against owners of a money-making scheme that claimed to use artificial intelligence to boost earnings for consumers鈥 e-commerce storefronts; and  
  • Took action to protect Americans鈥 privacy by bringing several cases. They included actions against Amazon and Microsoft for violating the Children鈥檚 Online Privacy Protection Act, against BetterHelp for deceiving users about their health data sharing practices, against the maker of the Premom app for violating the Health Breach Notification Rule, and against Ring for failing to stop employees from viewing customer videos and hackers from taking control of consumers鈥 accounts, cameras, and videos.

The 51本色also continued to deploy its full toolkit to block anticompetitive mergers, halt anticompetitive practices to monopolize markets, and prevent businesses from using unfair tactics to gain an advantage. In critical sectors across the economy, the agency brought important and justified, yet challenging, theories and cases and pursued bold remedies to fully restore and prevent competitive harms. In addition to the FTC鈥檚 enforcement work, the agency worked to update U.S. federal enforcers鈥 merger policy to reflect market realities and help courts develop and clarify the law through amicus briefs. This work included:

  • Taking action, in partnership with 17 state attorneys general, against Amazon by alleging the company illegally maintained its monopoly power and raised prices for sellers and shoppers;
  • Filing a lawsuit against U.S. Anesthesia Partners and private equity firm Welsh Carson for engaging in a multi-year scheme to monopolize anesthesiology practices in Texas, driving up the prices of anesthesia services for Texas patients to increase profits; and
  • Blocking anticompetitive mergers in sectors across the economy, including the world鈥檚 largest health care data provider, 滨蚕痴滨础鈥檚, proposed acquisition of Propel Media, Inc.

Across the agency鈥檚 work, the 51本色continued to prioritize opening its doors to hear from Americans across the country鈥攊ncluding through Open Commission Meetings, comment dockets, public workshops, and listening forums. 

The 51本色 works to promote competition, and protect and educate consumers. The 51本色will never demand money, make threats, tell you to transfer money, or promise you a prize. You can  and report scams, fraud, and bad business practices online at . Follow the 51本色on social media, read our blogs and subscribe to press releases for the latest 51本色news and resources.

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