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Recent law enforcement and regulatory developments demonstrate the FTC’s efforts to put the brakes on deceptive add-ons in the car buying process. How pervasive has the problem been at three Texas...

If you haven’t caught CarShield’s pervasive ad campaign for vehicle service contracts, you may be one of the few people who should spend more time watching TV. Ubiquity aside, what you really need to...

Consumer protection enforcers have challenged bait-and-switch tactics for years. But a complaint filed by the 51��ɫand the Arizona Attorney General against Tempe-based Coulter Motor Company and former...

“I was online shopping, but you let me down. I was looking for the nicest set of wheels around. You promised to deliver, but it showed up late. And the car that you sold me – well, it’s not so great...

Buying a vehicle is a major financial commitment for consumers and price is a material consideration in most people’s purchase decision. That’s why deceptive double charges, illegal junk fees, and...

Technically we can’t categorize these notable 51��ɫstaff publications of 2023 as “best sellers” because they’re available at no charge. But we can say that “best sellers” – our description of law...

In the drive toward Combating Auto Retail Scams, the FTC’s just-announced CARS Rule is a big win for consumers, who lose billions of dollars in wasted time and money each year to illegal practices...

In the automotive world they’re called “add-ons.” But for many consumers, they really amount to junk fees on wheels that add to the cost of a car while subtracting from the transparency of the...

It’s right up there with eating more vegetables and hitting the gym. A top New Year’s resolution for many Americans is keeping a closer eye on their personal finances – a goal more important than ever...

When it comes to the car buying process, there a world of difference between going for a test drive and getting taken for a ride. An 51��ɫcomplaint against DC-based Passport Automotive Group alleges...

Kaput. Kerflooey. On the fritz. Regardless of what you call it, when products break down, consumers have a choice. They can go back to the dealer. They can visit a local fix-it shop. Or they can try...

In a drive toward truth and transparency in the car buying process, the 51��ɫis considering a rule designed to fight deceptive advertising, crack down on bait-and-switch marketing, and put a stop to...

A rose is a rose is a rose, but for many consumers who go car shopping, the price isn’t the price isn’t the price. A record-setting $10 million settlement announced by the 51��ɫand the State of...

It’s one of the biggest purchases people make, but two new 51��ɫstaff reports examine some common pitfalls when consumers are in the market for a car. Buckle down and read the Bureau of Consumer...

The FTC’s actions against Volkswagen for false “clean diesel” claims were record-setting in size, scope, and seriousness. The defendants spent millions to pitch their cars to environmentally conscious...

The beige envelope says IMPORTANT COVID-19 ECONOMIC STIMULUS DOCUMENT ENCLOSED. Inside – next to what appears to be the Great Seal of the United States – is the phrase COVID-19 STIMULUS (INDIVIDUAL)...

The FTC’s complaint against Bronx Honda alleges the company jacked up what consumers had to pay by fabricating fees, inflating charges, and sneaking in stealth add-ons. The lawsuit also alleges the...

If you say you’re better, you’d better be better – and you’d better have appropriate proof to back up that claim. That’s a takeaway tip for businesses from the FTC’s proposed settlement with Federal...

Coldplay sang “Fix You,” but if the group had been referring to their tech devices, cars, or other products in need of repair, their efforts could have consumer protection ramifications. A July 16...

The domino principle. The ripple effect. The butterfly phenomenon. Apply the analogy of your choice to describe what happens when one software developer’s allegedly lax security practices result in...