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Business Blog

Consumer health information: Handle with (extreme) care

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What will it take to get businesses to honor the promises they make about the privacy of consumers鈥 health data? Multiple 51本色law enforcement actions in the past year? Two more cases against companies...
Business Blog

File online comments about FTC鈥檚 proposal to ban junk fees

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Junk fees 鈥 those hidden and bogus charges that have found their way into a wide variety of transactions 鈥 are on consumers鈥 minds. Based on what they鈥檝e told us, junk fees are on their last nerve...
Business Blog

The 411 about FTC-Florida AG action against Chargebacks911

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When consumers dispute the validity of a credit card charge, merchants may hire a 鈥渃hargeback mitigation company鈥 to dispute the consumer鈥檚 dispute. That鈥檚 the business of a company called...
Business Blog

51本色charges LasikPlus with dilate-and-switch pricing

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鈥淚f you鈥檙e nearsighted, farsighted, or have an astigmatism, LasikPlus can help fix your vision for only $250.鈥 That鈥檚 just one example of how LCA-Vision 鈥 consumers may know the company as LasikPlus...
Business Blog

Checking out the FTC鈥檚 $100 million settlement with Vonage

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Who can forget the eerie admonition about Hotel California: 鈥淵ou can check out any time you like. But you can never leave.鈥 It鈥檚 a feeling that may have been echoed by people who attempted to cancel...